Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

Does it fit my car? +

The large size fits most sedans, SUVs, and MPVs. Check your windshield measurements before ordering.

How much heat does it block? +

It blocks 99% of UV rays and can drop your interior temperature by up to 30°C.

How do I set it up and store it? +

Open it like an umbrella, tuck the tab behind your rearview mirror, and fold it back into the sleeve when done. Fits in your door pocket, glove box, or boot.

Will it damage my windshield or mirror? +

No. The wrapped tip beads and soft frame are designed to protect your interior from scratches.

Is it durable? +

Yes. The 10-rib reinforced frame and corrosion-resistant steel rod hold up to daily use.

Where can we contact you? +

You can reach us through live chat or the "Contact Us" page in our menu. You can also send us a direct email for any questions.

Email: contact@steami.store

Where Is My Order? +

You'll receive a tracking number by email once your order ships. Delivery takes 5 to 10 business days, and you can Track Your Order on our website, or Contact Us for an update.

Do you offer refunds? +

Yes, we offer a 14-day money-back guarantee. Contact our support team within that window to start a return.